Insights on SaaS

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Cloud Computing Customers' "Bill of Rights"

By InfoLawGroup LLP on October 11, 2010

Needless to say, due in part to our numerous writings on the legal ramifications of Cloud computing, the InfoLawGroup lawyers have been involved in much Cloud computing contract drafting and negotiating, on both the customer and service provider side. As a result, we have seen a lot in terms of negotiating tactics, difficult contract terms and parties taking a hard line on certain provisions. During the course of our work, especially on the customer side, we have seen certain "roadblocks" consistently appear which make it very difficult for organizations to analyze and understand the legal risks associated with Cloud computing, and in some instances can result in a willing customer walking away from a deal. Talking through some of these issues, InfoLawGroup thought it might be a good idea to create a very basic "Bill of Rights" to serve as the foundation of a cloud relationship, and allow for more transparency and enable a better understanding of potential legal risks associated with the cloud.

Cloud, compliance, contracting, IaaS, PaaS, privacy, SaaS, Security

Legal Implications of Cloud Computing -- Part Three (Relationships in the Cloud)

By InfoLawGroup LLP on October 21, 2009

While there is much debate on the IT side as to whether Cloud computing is revolutionary, evolutionary or "more of the same" with a snazzy marketing label, in the legal context, Cloud computing does have a potential significant impact on legal risk. Part three of our ongoing Cloud legal series explores the relationships in the Cloud, and the potential legal implications and impacts suggested by them.

Breach, contracting, e-Discovery, Electronic evidence, EU Directive, IaaS, outsourcing, PaaS, privacy, SaaS, Security, service provider

Legal Implications of Cloud Computing -- Part One (the Basics and Framing the Issues)

By InfoLawGroup LLP on August 16, 2009

I had the pleasure of hearing an excellent presentation by Tanya Forsheit on the legal issues arising out of cloud computing during the ABA Information Security Committee's recent meeting (at the end of July) in Chicago. The presentation resulted in a spirited debate between several attorneys in the crowd. The conversation spilled over into happy hour and became even more interesting. The end result: my previous misunderstanding of cloud computing as "just outsourcing" was corrected, and now I have a better appreciation of what "the cloud" is and the legal issues cloud computing raises.